Frequently Asked Questions
Everything you need to know about your Titan Fitness journey.
What are your shipping rates and delivery times?
We offer free standard shipping on all orders within the contiguous United States. Most orders are processed within 24-48 hours and typically arrive within 3 to 7 business days depending on your location.
What is your return policy for fitness equipment?
We offer a 30-day return policy on most items. Products must be in their original packaging and in like-new condition. Please note that return shipping costs may apply for non-defective items.
Do you offer financing options for larger purchases?
Yes, we partner with specialized financing providers to offer flexible monthly payment plans at checkout, allowing you to build your home gym now and pay over time.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your shipment's progress in real-time.
What kind of warranty comes with Titan Fitness products?
Most of our strength and conditioning equipment comes with a one-year limited warranty covering defects in materials and workmanship. Specific warranty periods may vary by product category.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. If you need to cancel or change an order, please contact our support team within 1 hour of placement, and we will do our best to accommodate your request.